Office Policies

We are open to serve you, answer questions or schedule an appointment during the following hours:

Monday, Wednesday, Friday:  9 a.m. – 5 p.m.   Tuesday:  9 a.m. – 4 p.m.

Thursday: by appointment only 10 a.m. – 4 p.m.

Office Information:

Fees are based on the length of the visit and the complexity of the problems and services provided (examination, physical treatments, etc.). Fees may vary somewhat from visit to visit based on time spent and whether the service is simple or more complex. First visits are generally one hour in length.

Return visits are generally 30-60 minutes in length. The fee for a straightforward return visit of 30 minutes will be approximately $125. Payment is due at the time of service. We accept payment by check, cash, VISA or MasterCard.

We are a participating provider for HMAA. Patients with some HMSA plans, and with UHA, pay at the time of service and are provided a receipt and insurance claim form to submit for reimbursement by their plan. Naturopathic physicians are not eligible at this time for Medicare and Medicaid (Quest) plans.

Dr. Traub will provide most, if not all, of the products/medicines that he recommends for you. If you wish to request refills, please contact the office by email, mail, or fax the office at least one day prior to when you wish to pick up or have the package mailed to you. NOTE: We do not accept refill requests by phone or by voicemail, unless you do not have the ability to email or fax your request.

Email is preferred for general questions and updates.

Phone calls in excess of five minutes may be billed as phone consultations.

If you have any questions about these policies, please ask.